Privacy Policy

1. Scope of this Privacy Policy

Huckleberry Dumpsters LLC ("Huckleberry Dumpsters," "we," "us," or "our") respects your privacy. This Policy applies to information we collect when you visit our website, request information, request a quote, book or receive dumpster rental services, make a payment, communicate with us, or otherwise interact with Huckleberry Dumpsters.

This Policy does not control the independent privacy practices of third-party websites, payment processors, booking platforms, disposal facilities, mapping providers, social networks, or other services that may process information under their own policies.

2. Information we collect

Information you provide

Depending on how you interact with us, we may collect:

• Name and contact information, including phone number and email address
• Delivery, service, billing, and mailing addresses
• Requested delivery and pickup dates, rental length, dumpster size, and service details
• Dumpster placement instructions, gate or access information, map pins, photographs, and other jobsite information you choose to provide
• Project descriptions, anticipated materials, special handling information, and notes related to your rental
• Billing, invoice, transaction, and payment-status information
• Information submitted through website forms, booking tools, emails, text messages, phone calls, invoices, quotes, or other communications
• Business information, purchase-order information, or jobsite details for commercial customers when applicable

Payment information

Payments may be processed by third-party payment providers. Those providers may collect payment-card, bank-account, billing, fraud-prevention, and transaction information needed to process a payment. Huckleberry Dumpsters may receive transaction details such as payment status, amount, date, processor fees, refunds, or limited payment-method information, but we do not use payment credentials for purposes unrelated to your transaction or account.

Information collected automatically

When you use our website, our website platform and connected services may automatically receive information such as your IP address, browser and device information, operating system, referring pages, pages visited, clicks, searches, timestamps, approximate location derived from network information, and other website activity.

3. How we collect information

We may collect information directly from you, automatically through the website, and through service providers that help us operate our business. Examples include information submitted through our booking process, website forms, phone or text conversations, email, invoices, payment systems, analytics tools, and service records.

We may also create ordinary business records related to a rental, including delivery and pickup notes, photographs, timestamps, placement information, disposal-facility scale tickets, payment records, and communications needed to document or complete the service.

4. How we use your information

We may use information to:

• Provide quotes, schedule rentals, and fulfill requested services
• Deliver, exchange, relocate, and pick up dumpsters
• Confirm placement instructions, access, materials, and other service details
• Process payments, refunds, overages, additional charges, invoices, and account records
• Communicate about an active or upcoming rental
• Respond to questions, service concerns, and customer-support requests
• Maintain records of deliveries, pickups, disposal weights, transactions, and customer communications
• Operate, maintain, secure, troubleshoot, and improve our website and services
• Understand website traffic and how visitors use our site
• Prevent fraud, misuse, prohibited dumping, unsafe activity, and unauthorized transactions
• Protect our customers, business, equipment, property, and legal rights
• Comply with tax, accounting, legal, regulatory, insurance, and recordkeeping obligations

We do not use customer information for purposes that are materially unrelated to the reason it was collected without an appropriate basis to do so.

5. Phone calls, text messages, and email

If you provide a phone number or email address, we may use it to communicate about quotes, bookings, delivery, placement, pickup, exchanges, scheduling, billing, service questions, account matters, or customer support.

By providing your phone number in connection with a rental or service request, you agree that Huckleberry Dumpsters may call or text that number for service-related purposes. Message and data rates may apply.

If we offer optional promotional email or text communications in the future, applicable messages will provide any opt-out method required by law. Opting out of promotional communications does not prevent us from sending communications reasonably necessary to complete or administer a service you requested.

6. Cookies, analytics, and similar technologies

Our website is hosted on Squarespace. Squarespace and connected services may use cookies and similar technologies to operate the site, provide security and checkout functions, remember preferences, and measure website traffic and activity.

Depending on our website configuration, these technologies may include necessary cookies and analytics or performance technologies. Analytics information can include browser, network, device, IP-address, referral, page-view, click, scrolling, search, and timestamp information.

We may also use Google Analytics or other analytics tools to understand website usage and improve our website and services. Third-party integrations may use their own cookies or similar technologies under their own privacy practices.

You can control many cookies through your browser settings and, when available on our website, through the site's cookie or privacy controls. Blocking some cookies may affect website functionality.

7. How we share information

We do not sell your personal information. We may disclose information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

Information may be shared with:

• Website hosting, booking, scheduling, payment, invoicing, accounting, communications, analytics, mapping, cloud-storage, and other business-service providers
• Disposal facilities or service partners when information is reasonably necessary to complete or document a service
• Professional advisers, insurers, accountants, attorneys, or financial institutions when reasonably necessary for business, legal, insurance, or financial purposes
• Government agencies, courts, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, customers, or the public
• A buyer, successor, lender, or adviser in connection with a potential or completed sale, financing, reorganization, merger, or transfer of business assets, subject to applicable obligations

Service providers may process information on our behalf or under their own terms and privacy policies. We seek to use reputable providers appropriate to the services they perform, but their independent practices are governed by their own policies.

8. Payments, website hosting, and service providers

Our website and online features may rely on third-party platforms and processors. Squarespace provides website hosting and related website functionality. Payment or booking providers may process information necessary to complete online bookings and transactions.

When information is submitted directly to a third-party provider, that provider may process the information under its own privacy policy and terms. We encourage you to review the privacy information presented by a provider when completing a payment or using a third-party feature.

We may change service providers as our business systems change. This Policy is written to describe the categories of providers and information involved without implying that every listed type of provider is used for every customer or transaction.

9. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy. Retention periods may vary depending on the type of information and why it was collected.

For example, we may retain rental, invoice, transaction, scale-ticket, tax, accounting, customer-service, and dispute records as needed to operate the business, maintain accurate records, comply with legal or tax obligations, resolve disputes, enforce agreements, prevent fraud, and protect our rights.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to technical limitations, backups, legal holds, and applicable recordkeeping requirements.

10. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. We also rely on service providers that maintain their own security controls for the systems they operate.

No website, network, transmission method, or electronic storage system can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security of information transmitted to or stored by us or our service providers.

11. Your choices and privacy requests

You may contact us if you would like to ask what customer information we maintain about you, request that inaccurate information be corrected, or ask whether information can be deleted. We will consider requests in light of the information we hold, our legitimate business and recordkeeping needs, and applicable law.

Some information may need to be retained even after a request, including records needed for completed transactions, taxes, accounting, fraud prevention, disputes, legal compliance, insurance, or enforcement of agreements.

You can also manage many browser cookies through your browser settings and use available website privacy controls where provided.

12. Children's privacy

Our dumpster rental services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our services. If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

13. Third-party websites and links

Our website may link to third-party websites, social networks, government resources, disposal or recycling resources, mapping services, or other external services. We do not control their privacy or security practices. A link from our website does not make their privacy practices part of this Policy.

We encourage you to review the privacy policy of any third-party service before providing personal information directly to that service.

14. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology, providers, business practices, or legal obligations change. When we make changes, we will post the updated Policy on this page and revise the "Last Updated" date.

Your use of our website or services after an updated Policy becomes effective is subject to the Policy then posted, to the extent permitted by applicable law.

15. Contact us

If you have a question about this Privacy Policy, the information we maintain, or our privacy practices, please contact Huckleberry Dumpsters LLC.